It looks as though Comcast has fired a few employees for talking out of script.

In the wake of the discovery that Comcast is blocking some peer-to-peer traffic (and even blocking some Lotus Notes e-mails), the company is attempting to keep the PR machine well-oiled by giving customer tech support reps some talking points. And if they deviate from the script and admit that Comcast has been using Sandvine to send forged TCP reset packets, they're likely to lose their jobs.